Broadband management serves only one need - to ensure that your business broadband is available all the time. To ensure this, reliable services need to be procured with reasonable cost tradeoffs and installed quickly and efficiently. When installed, operations need to be monitored, outages need to be detected, investigated and repaired as quickly as possible. When problems are outside your four walls, trouble tickets need to raised with the ISPs and managed for speedy resolution. DeepCoolClear's Broadband Management services address each of these problem spaces.

Procurement

Research and procure broadband services for your national operations. A single location or twenty with overlapping installation timelines, WEWISPS's cloud-based procurement workflow will reduce your effort from 10-15 hours per procurement to 30 minutes of elapsed time.

Rightsizing

Want to research and compare available services effortlessly? Use CutMyBroadbandCosts to receive multiple quotes from national ISPs. Proceed with a quote only if its better than your existing services.

Management

Services procured using WEWISPS are auto configured for management within WEWISPS. Existing locations and service data can also be uploaded into WEWISPS. When imported, all services data is available in the cloud, and services can be upgrade, downgraded, changed/added/deleted using the same simple UI within WEWISPS.

Broadband Failover

Online orders, delivery are critical components of retail business today. DCC offers a turnkey solution to creating and managing automatic broadband failover when outages are detected. Choose a business functions only failover (4G or 5G) or failover all applications (including public WIFI) to a backup wired circuit.

Monitoring

WEWISPS monitors all circuits 24x7 for availability. Upon outage detection, alerts and repairs are initiated, and if implemented, broadband switches to the backup circuit.

Diagnostics and Repair

DeepCoolClear initiates diagnostics and local repair actions with local personnel. If problem cannot be resolved locally, a troubleticket is raised with the ISP. DeepCoolClear is engaged in the trouble ticket until the problem is resolved.

Hardware

For redundant broadband connectivity, DeepCoolClear uses routers, switches and IOT devices (including 4G and 5G routers) designed by Indio Networks. Indio, based in Pune, India has been designing hardware and software solutions for broadband, mobility, WIFI and IOT since 2005. Indio devices are full functionality, cloud managed devices that are quite cost competetive with similar offerings in the marketplace.

Pricing

Broadband Management services are currently provided only in the "outsource" mode, i.e. DCC personnel manage your broadband services on your behalf. Customers can choose a monthly per location plan or simply pay a per incident charge for every incident managed by DCC.

Contracted monthly fee per location - $30

No contract Per Incident fee - $65

Hardware costs - available to quote, can be included in the contractual monthly lease.